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Intelligent Parking Solution Helps Malaysia's Integrated Malls Enhance Customer Experience

A large integrated shopping mall in Malaysia integrates shopping, catering and hotels, with a wide range of industries and a large flow of customers. Due to the many entrances and exits of the mall, parking management once became a problem. To this end, the shopping mall in the local, and through the online search for different entrance and exit management equipment manufacturers, so that they provide solutions, after comprehensive consideration, and ultimately chose our company to give a comprehensive program!

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According to the different entrances and exits of the shopping mall, width, access conditions, etc., we introduced straight rod road gates, curved rod road gates and license plate recognition system, through intelligent means to optimize the parking experience, and at the same time, combined with the shopping mall consumption preferential strategy, the implementation of this plan, effectively improve customer satisfaction.

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The system realizes fast vehicle entry and exit through high-definition license plate recognition technology, reducing queuing time. At the same time, the road gates are linked with the shopping mall management system, which can automatically issue parking coupons or free coupons according to customers' consumption. For example, shopping full, dining or staying in cooperative hotels can enjoy parking reduction, which not only standardizes the parking order, but also stimulates consumption. In addition, the system can also monitor the use of parking spaces in real time and guide vehicles to park through electronic screens or cell phone APP to avoid congestion.

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This program not only improves parking efficiency, but also enhances customer stickiness through precise marketing. Consumers are more willing to choose the mall for shopping, dining and accommodation while enjoying the convenient services, which promotes the mall's performance growth!

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